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Understanding the Post-Pandemic New Normal for People living in Disadvantaged Communities in California - The COVID-19 pandemic substantially disrupted various aspects of daily routines and travel patterns, exacerbating existing mobility gaps and inequalities in access to transportation services. Although society has moved out of the pandemic, these disruptions have left lasting effects on work modes, shopping channels, the adoption of innovative mobility options, and travel patterns in general. Additionally, high-profile geopolitical conflicts, contentious trade relations, and the rebound in the demand for goods and services have led to increasing costs of living, which, coupled with the end of many pandemic subsidies, have been detrimental to residents of disadvantaged communities. In this context, this study aimed to gain a much-needed in-depth understanding of the life situations faced by households in disadvantaged communities in California through qualitative research methods, including semi-structured interviews and thematic data analysis. The research provides insights into the wide-ranging impacts that recent disruptions have brought about on people living in disadvantaged communities in California. Many residents of these communities are either car-dependent or transit-dependent since they consider ride-hailing and micromobility services too expensive to use on a regular basis and walking and biking unfeasible due to safety, lack of infrastructure and long distances. Inflation and increased gas prices have caused residents of disadvantaged communities to limit their travel to essential activities. They have tried adapting to these conditions by increasing in trip chaining, carpooling, and online shopping. This research informs policy and planning efforts that aim to improve and prioritize transportation options for disadvantaged communities.
